At Lucacy Apparel LLC (“we,” “our,” or “us”), we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit https://lucacyapparel.xyz, browse our products, place an order, create an account where available, contact us, or otherwise interact with our online store.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information where applicable
  • Order and purchase information

Payment Information

Payment information required to complete a transaction may be processed through third-party payment providers available during checkout.

We may not directly receive or store complete payment-card information when payments are handled by independent payment processors.

Technical Information

Certain information may be collected automatically when you visit or use our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Website activity
  • Cookie and similar technology information

Communication Information

We may retain information you provide when you:

  • Contact customer support
  • Submit a website form
  • Ask questions about an order
  • Request a return or refund
  • Provide feedback

2. How We May Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Process transactions
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Provide customer support
  • Manage eligible returns and refunds
  • Maintain customer accounts where available
  • Improve website functionality and usability
  • Understand website traffic and performance
  • Maintain transaction and business records
  • Detect suspected fraud, misuse, or security concerns
  • Send promotional communications where you have chosen to receive them
  • Comply with applicable legal obligations

3. How We May Share Information

We do not intend to sell or rent personal information for unrelated marketing purposes.

We may share information where reasonably necessary with service providers involved in operating our ecommerce business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Ecommerce technology providers
  • Customer support services
  • Email and communication providers
  • Analytics services where enabled
  • Marketing or advertising providers where applicable
  • Security and fraud-prevention providers
  • Professional advisers
  • Government or legal authorities where required by applicable law

Independent third parties may maintain their own privacy policies and data-handling practices.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality and improve the online shopping experience.

Depending on the technologies enabled, these may be used to:

  • Maintain shopping cart functionality
  • Support checkout
  • Remember certain preferences
  • Keep website sessions active
  • Understand website traffic
  • Measure website performance
  • Support security features
  • Support marketing or advertising functionality where enabled

You can usually manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect shopping cart, checkout, account, or other website functionality.

5. Data Security

We seek to use reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Where customer account functionality is available, customers are responsible for keeping their login credentials confidential.

6. Marketing Communications

If you choose to receive promotional emails or similar communications from us, you may unsubscribe using the option provided in those communications.

Even after opting out of promotional messages, we may still send necessary transactional communications, including:

  • Order confirmations
  • Shipping notifications
  • Return or refund updates
  • Account-related notices
  • Customer support responses

7. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights or choices regarding personal information associated with you.

These may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Update account or contact details
  • Opt out of promotional communications
  • Manage available cookie preferences
  • Exercise other privacy rights provided under applicable law

We may need to verify your identity before completing certain requests.

To submit a privacy-related request, contact:

info@lucacyapparel.xyz

8. Third-Party Links and Services

Our website may contain links to or integrations with independent third-party websites and services.

We do not control the privacy, security, content, or data-handling practices of those third parties.

We encourage visitors to review the privacy policies and terms of any third-party service before providing personal information directly to that provider.

9. Children’s Privacy

Our online store is intended for general adult shopping and is not designed as a service directed toward children under the age of 13.

We do not intend to knowingly collect personal information directly from children under 13 in circumstances requiring parental authorization.

If you believe a child has submitted personal information to us inappropriately, please contact us so we can review the matter.

10. Data Retention

We may retain personal information for as long as reasonably necessary for purposes such as:

  • Processing and maintaining order records
  • Customer service
  • Managing returns and refunds
  • Fraud prevention
  • Security
  • Business recordkeeping
  • Resolving disputes
  • Meeting applicable legal obligations

Retention periods may vary depending on the type of information and why it is maintained.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our website
  • Store operations
  • Technology
  • Business practices
  • Services
  • Applicable requirements

Updated versions will be posted on this page.

We encourage visitors to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how personal information is handled, please contact:

Lucacy Apparel LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA

Email: info@lucacyapparel.xyz
Phone: +1 (307) 672-3159
Website: https://lucacyapparel.xyz